Effective Communication with Your IVF Clinic
1. Main Contact
Do you know your main contact and how to reach them?
✔️ Excellent! Staying connected ensures better coordination and peace of mind.
⚠️ Ask for your coordinator's email and phone number, and the main clinic contact.
2. Written Records
Do you write down key information in emails?
✔️ Great! Email records help you stay organized and reduce stress.
⚠️ Follow up by email and ask when you should expect a response. Get all important information confirmed in writing (ideally by email).
3. Transparency
Are you transparent and honest about your medical history and expectations?
✔️ Perfect. Clinics can tailor your treatment more effectively.
⚠️ Share full details and your preferences. Keep direct contact details for your coordinator and the clinic’s emergency number.
4. Concerns & Doubts
Do you tell your clinic if you feel unsure or have concerns?
✔️ That’s the way! Speaking up early leads to better adjustments.
⚠️ Let your coordinator know — your preferences and doubts matter. Share your complete medical history and treatment preferences.
5. Expectations
Have you explained your expectations regarding time, care, and cost?
✔️ Excellent. Clinics can prepare and deliver better care when they know your expectations.
⚠️ Share your expectations clearly before treatment begins.
6. Emergency Contact
Do you have an emergency contact number during stimulation?
✔️ That’s smart! Just remember to use it responsibly.
⚠️ Ask your clinic for an emergency number to call or text if needed.
7. Spam Folder Check
Do you regularly check your email spam folder?
✔️ Great habit! It prevents missing important updates.
⚠️ International emails often go to spam — check regularly!
8. Next Step
Do you know what the next step will be after receiving each email from the clinic?
✔️ Great! Knowing your next step keeps your treatment on track and avoids confusion.
⚠️ Always clarify what comes next in your treatment plan when receiving updates from the clinic.
9. Instructions
Do you ask for clarification if instructions are unclear?
✔️ Perfect! Clear instructions ensure smooth progress and reduce mistakes.
⚠️ If something is unclear, ask for clarification or arrange a quick call with your coordinator.
10. Protocol Call
Have you gone over your stimulation protocol with your coordinator on the phone?
✔️ Excellent — confirming details by phone ensures you understand everything correctly.
⚠️ Request a brief call to review your stimulation protocol and confirm you understand all steps.
11. Medication
Do you have the correct medication, amounts, and storage ready in advance?
✔️ Well done! Being prepared avoids last-minute stress or treatment delays.
⚠️ Ask about alternatives or equivalents, check quantities, administration methods, and storage conditions before starting.
12. Double Check
Do you confirm instructions back to your coordinator in your own words?
✔️ Great habit! Repeating instructions in your own words prevents misunderstandings.
⚠️ Instead of just saying “I understand”, restate the instructions to ensure clarity.
13. Opening Hours
Do you know your clinic’s opening hours and cut-off times for sending updates?
✔️ Excellent! This ensures your information reaches the clinic in time for action.
⚠️ Check opening hours and deadlines (e.g., send ultrasound results before 14:00 CET during stimulation).
14. Feedback
Do you provide feedback to the clinic after treatment?
✔️ Perfect — feedback helps clinics improve their services for future patients.
⚠️ If you’re happy, share publicly; if you have complaints, tell the clinic so they can improve.